Cancellation and Refund
We trust you and respect your decision. The cancellation and return policies at www.thirusricrackers.com is in place to offer maximum convenience to the customers. We know there might be a situation to cancel your order. You can call or whatsapp us at +91 9159581819 or email to kalidasenggkd@gmail.com
Here is the refund breakup detail:
| Category | Line | Refund % |
|---|---|---|
| Cancellation Stage I | Order Made & Didn't Pack | 95% |
| Cancellation Stage II | Order Made & We packed | 80% |
| Cancellation Stage III | Order Made & We have put the parcel on transportation | 60% |
| Cancellation Stage IV | Order Made & Parcel reached your city | 50% |
Returning of the crackers under any category, needs an image and video proof to be sent to +919159181819 through whatsapp or email at kalidasenggkd@gmail.com
You are required to send back the parcel to our Sivakasi address at your own cost to get the order refund.
For the cancellation of order, the refund will be credited in your account within 48 hours.
We request you not to accept any parcel in a damaged condition. We are working hard to make our transportation system to deliver every order in a good condition.
All our packages are water, scratch proof & sanitized.
We are not responsible for any address or phone number mistake at your end. We try to deliver your parcel with two attempts, and if you are not reachable in both attempts, the parcel will be sent back to Sivakasi and no refund will be processed.
